Every purchase at Lindsay Letters is created to order, by hand, in in Raleigh (North Carolina), Denver (Colorado), or Wichita Falls (Texas). We are privileged and grateful to continue delivering art and beauty directly to your doorstep!
As of Wednesday, June 10, the vast majority of orders are shipping within 7 - 14 business days, with some orders being delayed an additional few days (particularly calendars and framed art prints, which take the longest to create).
Apparel is being printed in small batches and shipped within two weeks of order.
While our fulfillment partners are doing everything in their power to maintain speedy production within new safety guidelines, some production delays are possible and items may be delayed in shipment. We're especially seeing issues with USPS's handling of rolled art prints, many of which seem to get "stuck" for a few days before finally arriving at their destination.
If you have an order confirmation email, then we definitely have your order and are watching until it marks as shipped! If your order is past 10 business days, we are actively communicating with our fulfillment partner to make sure it is at the top of their queue and headed to the door. Once you receive the automated tracking number, your order is marked as complete on our end.
If your order appears to be stuck in the mail, you may log in to your MyChoice UPS account and take out a ticket. You are also welcome to get in touch with us anytime if you have a question, if your package seems to be truly missing, or if we can serve you in any way!